Effective Date: 08/09/2025
Last Updated: 08/09/2025
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and N2Open Capital LLC, a Colorado limited liability company, doing business as LeadBROKER IO ("Company," "we," "us," or "our"), governing your use of our platform and services.
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our Services.
N2Open Capital LLC (dba LeadBROKER IO)
3114 Ivy DR
Loveland, CO 80537
United States
LeadBROKER IO provides a comprehensive AI-powered marketing automation platform for commercial loan brokers and alternative lenders, including:
Lead generation and management systems
AI-powered voice, chat, and follow-up automation
Digital presence optimization (websites and funnels)
Operational process automation and CRM functionality
Digital transformation consulting services
LeadBROKER Essentials: $199/month + $1,000 setup fee
LeadBROKER Conversion: $499/month + $2,500 setup fee
LeadBROKER Premium: $7,500 per 3 months ($2,500 setup fee + $5,000 retainer for paid advertising campaigns)
After the initial 3-month Premium period, customers may:
Continue at $999/month (flat rate)
Downgrade to LeadBROKER Conversion at $499/month
Cancel service with appropriate notice
Customers are responsible for nominal media costs and third-party subscription fees associated with integrations and advertising campaigns.
We provide the first month complimentary during account setup and testing. This period is for configuration and training purposes only.
Payments are processed through Stripe and other authorized payment processors. You authorize us to charge your designated payment method.
Monthly plans: Billed monthly in advance
Annual plans: Billed annually in advance with applicable discounts
Setup fees: Due upon service initiation
All subscriptions automatically renew for successive periods of the same duration unless cancelled according to these Terms.
Late payments may result in service suspension. A $25 late fee may be assessed for payments more than 10 days overdue.
You may cancel your subscription at any time by providing written notice. Cancellation takes effect at the end of your current billing period.
We offer refunds under the following circumstances:
Service failures that cannot be remedied within a reasonable timeframe
Billing errors or unauthorized charges
Cancellation within the complimentary setup period
Setup fees are generally non-refundable once services have been initiated and configuration has begun.
Unless required by law, we do not provide partial refunds for unused portions of subscription periods.
We strive to maintain 99.5% uptime for our Services, calculated on a monthly basis, excluding scheduled maintenance and circumstances beyond our control.
We may perform scheduled maintenance with advance notice when possible. Emergency maintenance may occur without prior notice.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
You agree to use our Services only for lawful purposes and in compliance with all applicable laws and regulations.
You may not:
Use our Services for illegal activities or fraud
Attempt to gain unauthorized access to our systems
Transmit malware, viruses, or harmful code
Violate intellectual property rights
Engage in activities that could damage our reputation or Services
You are responsible for the accuracy and legality of all data you input into our system.
The LeadBROKER IO platform, including all software, content, trademarks, and intellectual property, remains our exclusive property.
You retain ownership of your business data and content. You grant us a limited license to use your data solely to provide our Services.
Any feedback or suggestions you provide may be used by us without obligation or compensation to you.
We warrant that our Services will perform substantially in accordance with our documentation under normal use.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
WE PROVIDE SERVICES "AS IS" WITHOUT WARRANTIES OF ANY KIND
WE DO NOT WARRANT THAT SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE
WE MAKE NO WARRANTIES REGARDING LEAD QUALIFICATION ACCURACY
WE DISCLAIM ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
We do not guarantee the accuracy of AI-powered lead qualification. You are responsible for verifying all lead information before conducting business.
OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM.
IN NO EVENT SHALL WE BE LIABLE FOR:
INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
LOST PROFITS, REVENUE, OR BUSINESS OPPORTUNITIES
DATA LOSS OR CORRUPTION
BUSINESS INTERRUPTION
Our Services provide a platform for you to conduct your business. You assume all liability for your business activities and customer relationships.
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:
Your use of our Services
Your violation of these Terms
Your violation of applicable laws
Your business activities and customer relationships
We integrate with various third-party services (High Level CRM, Google Business, Meta platforms, Stripe, etc.). These integrations are subject to the terms and availability of those third parties.
We are not responsible for changes to third-party services that may affect our integrations.
Your privacy is important to us. Please review our Privacy Policy, which governs how we collect, use, and protect your information.
We may modify these Terms at any time by posting updated Terms on our website. Material changes will be communicated with at least 30 days' notice. Continued use of our Services after changes constitutes acceptance.
We may terminate your account immediately for:
Breach of these Terms
Non-payment after reasonable notice
Illegal or harmful activities
Upon termination:
Your access to Services will cease
You remain liable for all charges incurred
We may delete your data according to our data retention policies
Accrued rights and obligations survive termination
These Terms are governed by Colorado state law, without regard to conflict of law principles.
Any disputes shall be resolved in the state or federal courts located in Colorado, and you consent to the jurisdiction of such courts.
Before filing any legal action, parties agree to attempt good faith resolution through direct negotiation.
These Terms, together with our Privacy Policy, constitute the entire agreement between us regarding our Services.
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
You may not assign these Terms without our written consent. We may assign these Terms without restriction.
We are not liable for delays or failures due to circumstances beyond our reasonable control.
Legal notices should be sent to our address listed above or to [email protected].
For questions about these Terms, please contact us at:
N2Open Capital LLC (dba LeadBROKER IO)
3114 Ivy DR
Loveland, CO 80537
Email: [email protected]
Phone: 970-213-2700
These Terms and Conditions are effective as of the date listed above and govern your use of the LeadBROKER IO platform and services.